The full picture
Launching a website is not the end of the project. It's the start of something ongoing.
Plugins need updating. Content goes stale. Security vulnerabilities appear. Performance degrades as content grows. Most website owners don't find out there's a problem until a customer mentions it or they check one day and it's down.
We offer straightforward support plans that cover the things your website needs to stay healthy, fast, and current. No ticket systems. No waiting days for a response.
Real support through WhatsApp. A real person who knows your project. The same team that built it.
Why it matters
We know your website already
We built it. We know exactly how it works, what was customised, and where the edge cases are. No getting up to speed. No explaining things twice.
Real support, real response times
WhatsApp direct to us. Not a support queue. Not an AI chatbot. A real person who knows your project responds the same day.
Annual design refresh included
Most agencies charge extra to update a look that's gone stale. We include it so your site doesn't quietly age while you're focused on your business.
What's included
What your support plan covers.
Monthly content updates
New service? Changed your hours? Updated your pricing? We handle the changes so your site always reflects what's actually true.
Security monitoring and patches
We monitor for vulnerabilities and apply updates before problems develop. You don't hear about most of this — because it never becomes a problem.
Performance and speed checks
Websites slow down over time as content grows. We run regular checks and fix what's dragging your site down.
Bug fixes and troubleshooting
Something isn't working the way it should? Message us on WhatsApp. We'll investigate and fix it.
WhatsApp support access
A real person on the other end. Not a ticket number, not a five-day response window. We respond the same day.
Annual design refresh
Every year we review your site and give it a visual update to keep it looking current. Included in your support plan.
Who it's for
This is for you if...
You have a website and no plan for it
The site went live and now it just sits there. Nobody is watching it, updating it, or making sure it still works properly.
You've been let down before
The person or agency who built your site vanished after launch. You want someone who is actually responsible for the ongoing health of what they build.
You want to focus on your business
You don't want to think about website maintenance. You want to know it's handled so you can concentrate on the work that matters.
How it works
Your ongoing support cycle.
Onboarding
We review your site, document its current state, and establish what regular care it needs.
Monthly care
Updates, security checks, performance review, and any content changes you've requested — done each month.
On-demand support
Something comes up between the monthly checks? Message us. We respond the same day.
Annual refresh
Once a year we look at the design with fresh eyes and give your site a visual update to keep it looking current.